Vehicle Pick-Up Details

It is necessary that all related documents must be provided.

  • Driver’s License (copy of both sides). International driver’s license must be provided for customers with non-roman alphabet licenses.
  • A valid credit card Visa, Master or American Express
  • We will apply an amount of deposit to credit cards of customers. Cash deposits are not accepted.
  • Reservation number or booking confirmation email.
  • Passport or a valid identity card.
  • Identification code for citizens of Ukraine.

Renting Terms and Agreement
Before your rental starts, we will ask for your documents copies and fulfill the Car Rental Agreement. Please ensure that you have enough time to read our Terms and Conditions and do not hesitate to ask any additional questions to the person at our rental desk.
When you arrive at our local office, the vehicle will be ready to rent. Our first priority is to consider all possible outcomes to ensure that all our vehicles are ready to rent in terms of mechanical, technology and comfort. If you believe that these standards couldn’t be met, please inform the person that is in charge of rental.


Pre-rent Check
Before you pick up your vehicle, we kindly request you to check your car carefully and, if there is any scratch or damage that was not written in the agreement please do contact person in charge in order to rewrite the agreement. Otherwise you might be responsible of damages that are not written on the agreement.

Fuel
The rented vehicle is delivered to you with full fuel tank and we kindly ask you to return the car with the same conditions.